We offer limited slots for custom designs per year for Weddings. Please contact us for any additional information. Please submit a detailed request below (under contract information). ***WE DO NOT AND WILL NOT DUPLICATE ANOTHER DESIGNER'S GARMENT*** We are a designing firm that specializes in original designs ONLY. At this time we only specialize in sizes up to 16 (43 Bust/ 36 waist/ 49-50 Hip). We are looking at adding additional sizes in the future.
Policy and Procedures
1. Consultations: Client will pay a non-refundable consultation fee of
*$50 for a Bride only consultation
*$90 Bride plus 1 person
*$150 Bride plus up to 3 people in Wedding Party (each additonal person will be $10)
The Client will have up to an hour with the Designer for the Bride Only Consultations, 1.15 hours with the Bride plus one, and 2 hours for a full Wedding Party. Consultation must be paid online or transferred prior to the meeting. If the fee is not paid in advance, we will cancel the consultation request. If the client needs to reschedule, it must be at least 48 hours in advance or the client will have to pay an additional $25 rescheduling fee.
2. Deposit fee. Bride plus wedding party deposit must be paid 6 months in advance.
Client will pay a 60% deposit fee of the total cost order prior to first confirm fitting. The deposit can be paid at the consultation.
a. The deposit is non-refundable
b. Designer will not start on the order unless the deposit fee has been paid.
c. Only PAID deposits or in full are considered as a VALID ORDER. Consultations with designer is not considered as order placed.
3. Fittings: Client is entitled to two to three fittings located at designer's place of business ONLY.
a. Designer will not meet client outside place of business or studio hours for fittings.
b. Single Bride Consultation is limited to two guests at each fitting. All children must be supervised, if attending with client as their guest.
c. Fittings can last up to one hour. During this time, designer will make adjustments to the garment, client can ask for minor changes if needed. Client must pay 40% of the remaining balance at the second sitting. Client will have to sign a separate agreement stating that they are pleased with the progression of their garment. Client will pay the remaining balance at the final fitting and sign a final agreement stating that they are pleased with the completed garment.
○ Client must cancel appointment 48 hours prior to the scheduled appointment if conflict of time arises.
○ Please be aware of your arrival time Note: The schedules allotment of time will not be extended but will only last the remainder of your time.
5. Designs: Once order is placed, fabric is purchased. Client has 24 hours to change the design request or design will be AS IS.
6. Payments accepted: We accept cash, credit card, and debit card only. Invoices can be sent via email for payment.
7. Satisfaction of production: If client is unsatisfied with the production of the order, he or she will not receive a refund of payments, and will receive their order as is.
Client Signature: ______________________________ Date: ____/___/______
Vann Rep Signature: _____________________________ Date: ___/___/_______
(For online clients: Once deposit is made, it will be considered as an agreement of signature. You are acknowledging that you understand the full policy and procedures for Vann Collections Custom Designs)