We specialize in women Made to Order clothing ranging from size 2 to 14/16 . Please refer to our measurement chart for the most accurate fit for your size. We advise all clients to measure Bust, Waist and Hip area to ensure an accurate fit. (Refer to Measurements)
Returning an Item
NOTICE: Without a return authorization your return will not be accepted.
Contact us directly via email to receive a Return Authorization Number : firstname.lastname@example.org
At VANN, we have a NO REFUND / LIMITED return policy.
Our Ready to Wear garments are designed with the highest quality. Please refer to our size chart to guarantee that you are requesting the correct item before purchase. Please follow measurement chart for accurate measurements or seek a local alterations provider.
If your item was damaged or incorrect, please contact us via email within 7 days of receiving product: email@example.com to receive a Return Authorization Number.
If you no longer have a copy of your invoice and wish to obtain one, please request one by contacting firstname.lastname@example.org
When it is returned in its original condition according to the following guidelines:
All returns MUST be in original condition and in it's original packaging with all tags attached. If an item has been damaged, a credit/ exchange will be denied. We will not be responsible for reshipment of returned item(s).
When an item is returned you will receive a credit for the item(s) including taxes, however you will not receive a credit for any shipping and handling on that item.
We are not responsible for any garments damaged during shipment.
Sales tax will be charged for purchases shipped to the following states: Virginia
Available in United States
Orders are processed after credit card authorization is complete.
Garment production time is up to 4-6 weeks (Bridal 4-6 months). Packages will ship via FedEx and will take 5 to 7 days to deliver depending on your location.
Please allow some delays during holidays. Shipments are Monday- Friday only.
Please Note: If available we recommend that you are present at the time of delivery if possible, Fed Ex will not honor claims for lost packages if the tracking system shows “Delivered”. WE ARE NOT RESPONSIBLE FOR LOST PACKAGES ONCE TRACKING SHOWS ‘DELIVERED’
Shipping and Handling is a flat rate fee of $9.99. Insurance is optional with additional $3.25 at checkout.
For express shipping, please contact us.
Shipments to International Addresses
We do not process international orders online at this time. If you are an international customer please contact us directly via email: email@example.com
TRAVIAN VANN 2017